Privacy policy.

Effective Date: 31/05/2025


ShiftWell Chiropractors (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, services, LinkedIn ads, and any associated surveys.

1. Information We Collect

We may collect the following information when you visit our website, respond to a LinkedIn ad, or complete a survey:

  • Personal Identification: Name, email address, phone number, job title, company name.

  • Business Information: Company size, workplace details, wellness needs.

  • Survey Responses: Non-identifiable aggregated data about workplace stress, pain, and productivity.

  • Website & Technical Data: IP address, browser type, device information, cookies.

2. How We Collect Information

  • Directly from you: When you submit forms, surveys, or book appointments.

  • Through LinkedIn Ads: When you complete a lead form or click through to our site.

  • Automatically: Via cookies and analytics tools on our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Responding to enquiries and scheduling consultations.

  • Providing requested workplace health surveys or reports.

  • Improving our services and user experience.

  • Sending relevant updates, offers, or marketing communications (you can opt-out anytime).

  • Meeting legal and regulatory obligations.

4. Legal Basis for Processing (Australia)

Under the Privacy Act 1988 (Cth), we collect and process your data on the basis of:

  • Consent: When you provide details through a form, survey, or ad.

  • Legitimate Business Interest: To provide and improve workplace wellness services.

5. Sharing of Information

We do not sell, rent, or trade your personal data. Your information may only be shared:

  • With our internal team for scheduling and reporting.

  • With trusted service providers (e.g., secure email, analytics) under strict confidentiality.

  • When required by law or legal process.

6. Data Security

We implement industry-standard measures to protect your data, including encryption and secure storage. While we strive to keep your information safe, no system is 100% secure.

7. Data Retention

We retain personal information only as long as necessary to provide services or comply with legal obligations. If you request deletion, we will remove your data within 30 days, except where required by law.

8. Your Rights

You have the right to:

  • Access the data we hold about you.

  • Correct any inaccuracies.

  • Request deletion of your data.

  • Withdraw consent for marketing communications.

To exercise these rights, contact us at:
📧 info@shiftwellchiropractors.com.au
📱 (07) 3497 5456

9. Cookies & Tracking

We use cookies to improve user experience and track website performance. You can disable cookies in your browser settings.

10. Third-Party Links

Our site may contain links to third-party websites (e.g., jotform.com). We are not responsible for their privacy practices. Please review their policies separately.

11. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

For any privacy-related concerns or requests:
please visit our contact page.